Note: This post, along with any future posts will be written for first-time AgilePoint NX application users, not experienced developers. I’ve been building process-based applications in AgilePoint NX (AgilePoint) since 2017 for the largest community and technical college in Minnesota. While I spend a large portion of my time building AgilePoint applications, I wear other…
Hello there, my name is Cindy Xiong. I enjoy taking information and organizing it in a manner that’s easy to understand, learn, and use. I’ve become a big fan of usability and user experience. Like many designers and technical writers before me, I believe that less is truly more.
When I’m not working on my latest project, you’ll find me listening to an audio book, sewing, or biking.
Business Process Reengineering
Training & Development
Technical Business Analyst (2017 – Present) Work in partnership with administration and departments to redesign and streamline internal processes for electronic forms (eForms). Collaborate with Development Team members to build AgilePoint NX applications with eForms, automated processes, third-party integrations, and data recording. Use Scrum framework to manage projects of various levels of complexity. Provide eForm owner, manager, and task owner training and guides.
Technology Trainer & Communication Specialist (2016 – 2017) Planned, developed, coordinated, and conducted technology hardware and software training for faculty, staff, and students. Created training handout, guides, and instructional videos, personalized to the college community learning objectives.
Electronic Information and Communication Coordinator (2015 – 2016) Used Dreamweaver and Siteimprove to update division web pages. As GovDelivery Administrator, created outgoing email templates, and notified subscribers of the latest disciplinary actions and section news. Updated program related information, documents, and forms to meet agency’s branding and accessibility guidelines